Farrah Ferguson will never forget the feeling of pure joy they felt when they shaved their head for the first time.

"I looked in the mirror and I said, 'Oh my God, I look so cute,'" said Ferguson. "That was the moment of, 'Oh wow, this is really how I want to express myself.'"

They said for years, people would discourage them from having anything but long locks, which is why when Bridge Beauty Bar opened in downtown Kentville, N.S., last year, Ferguson became a returning customer.

"There are a lot…